Send the TDLR brochure
Emails the customer a welcome note with the official TDLR brochure attached, from a Vero address. Every send is logged with the date and time as proof for TDLR.
The brochure
TDLR's official “Residential Solar Consumer Information — What to Know | What to Ask.” Download it to print or to show on your phone.
Before a deal can be submitted
Every Vero deal must meet all of these. If one is missing, the deal doesn't go in.
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You are registered with TDLR as a Solar Salesperson
Since September 1, 2026, no one may sell or lease residential solar in Texas without a TDLR Solar Salesperson registration, working on behalf of a registered Solar Retailer (Vero). See the licensing section below. Occ. Code ch. 1806 · 16 TAC §71.23
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Customer got the TDLR brochure 24+ hours before signing
The customer must receive the brochure at least 24 hours before they can sign. Send it from this page; the send log is our proof. 16 TAC §71.43
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TDLR disclosure form completed and signed by both of you before the contract
Fill out every field on TDLR's approved disclosure form, in the customer's preferred language if TDLR offers it. You and the customer both sign it before the contract. It must match the contract exactly. Its terms become part of the contract. If the customer is 65 or older or says they aren't fluent in English, give them a printed copy of the completed disclosure form. 16 TAC §71.41
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Customer gets a copy of the signed contract
Give a printed copy at signing. You may give only an electronic (PDF) copy if the customer gives an email, you confirm they can open it, and they consent electronically to e-delivery and waive the printed copy. 16 TAC §71.40(b)
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Customer knows about the 5-business-day right to cancel
They can cancel without penalty by written notice on or before the fifth business day after signing. The contract states this in bold capitals, 14-pt or larger, with the cancellation date and the address or email to send it to. Occ. Code §1806.156 · 16 TAC §71.42
Texas licensing requirements
Registration is required as of September 1, 2026, and renews every year.
| Solar Salesperson (you) | Solar Retailer (Vero) | |
|---|---|---|
| Who | Any individual who sells or leases residential solar | The company the salesperson works under |
| Apply with | TDLR application, criminal-history questionnaire, the retailer's name and registration number | Application, criminal-history questionnaire for each controlling person, proof of liability insurance, consumer contact info, list of salespersons |
| Fee | $56 a year | $350 a year |
| Background | Must meet TDLR's criminal history criteria (Occ. Code §51.356) | |
| Transferable? | No | |
On every appointment
- If the customer asks, give your name and TDLR registration number, plus Vero's name, contact info and retailer registration number. 16 TAC §71.51
- The installer must be a Texas-licensed electrical contractor, named with license number in the contract. 16 TAC §71.40
- Never make a false or misleading statement, and correct any misunderstanding you notice. 16 TAC §71.52
- Avoid what TDLR warns customers about: “free” solar, pressure tactics, “price ends soon.”
Look up any registration: tdlr.texas.gov/LicenseSearch · Apply or renew: tdlr.texas.gov/residential-solar-retailers
Why we log every send
Texas requires retailers to keep signed disclosure forms, contracts, and install records for the life of the contract and warranty, plus 5 years, and to hand documents to TDLR on request (16 TAC §71.50). Every email sent here is stored permanently: who sent it, to whom, the exact time, the exact message, and a fingerprint of the attached brochure. A copy also goes to Vero's inbox. If TDLR asks, we can prove the customer received it.
Sources: 16 TAC Chapter 71 (adopted June 2026) · TDLR: What's in effect when · SB 1036. This page is a sales guide, not legal advice.